Contact Us

Choose one of our convenient options to meet your banking needs. E-mail our customer service department, give us a call, or use WebBank to do your banking online. Of course you can also stop in any of our locations and get great friendly customer service!

custservice@federationbankia.com

Real people answering the phone Monday through Friday 8 a.m. to 5 p.m. and Saturdays 8 a.m. to 12 p.m., or leave us a message and we will get back to you the next working day.

Washington Branch
319-653-7256

Brighton Branch
319-694-2821

Richland Branch
319-456-2265

Wellman Branch
319-646-2850

Lost or Stolen Debit/ATM Cards

For help with lost or stolen debit or ATM cards during times when we are not at the bank please call Shazam directly at 1-800-383-8000.

Contact Form

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NOTICE: This form is NOT to be used to submit non-public personal information or to report errors on transactions or statements. We will respond to your request as soon as possible, but contact the bank by phone if you require immediate assistance.