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President's Message 
 
Thinking about switching to another bank is not something that a typical person wakes up in the morning and says "hey I need to go switch banks today".  This really only happens when something goes horribly wrong or you get terrible service.  We understand that.  At Federation Bank it is in our DNA to go out of our way to provide that little something extra that makes you feel like part of the family.  We challenge you to think about your current relationship with your bank. 
 
Do you feel appreciated when you walk in? 
 
Do they accommodate your schedule if you don't fit into their regular banking hours? 
 
When you call the bank are you getting put into an endless push this button or that button phone system or are you talking to someone you know and can understand? 
 
Do they take the time to understand your unique business needs and design products to meet those needs?  
 
If the answer to any of these is no then come see why our customers have voted us their preferred bank for 5 years in a row.  Those little something extras add up and make you feel like part of the family. 
 
 
L 
 
 


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